corrected and updated 2 October 2010
My terminology - Please note:
"speed" is the speed per second
"download" is monthly download usage
I do not download music or movies
I have been using twitter full-time over past month
I am a consumer not an IT expert and should not have to be IT expert, I am one of millions
On 21 September 2010, I went into my internet account to downscale my plan as I had only used approx 16 gig download for the month of August-September.
I was on 1.5 mbps speed + 50 gig download ADSL. I have been fine with 1.5 mbps speed but did not need 50 gig download. Maybe 25 gig download would have been fine.
When I arrived at the "Change your plan" page there were no options for ADSL.
The only plans I could choose were ADSL 2+. It was cheaper than my slower speed plan so took it. That was one sure sneaky way to get me to sign up for faster broadband.
New plan was to commence on 24 September 2010, when it changed exactly is not clear but somewhere on or after this date it changed.
My current plan speed is now (up to) 20 mbps. I wonder why pages do not download any faster than before.
One thing I have noticed is, today 30 September 2010 (6 days after changeover date), I have used up 10 gig of download since being on the higher speed plan. I am using the internet in the same fashion as last month. Last month download was 15.89 gigs for the month total.
I have noticed in the past, when I went up to 5 mbps on ADSL the download was chewed up faster even though I was not using the PC any more than usual, in fact it was less during that particular month so reverted back to 1.5 mbps and sat. For me monthly usage is very important.
In July 2010, in one day I used less than 3 gig online gaming continually for 24 hours on 1.5 mbps. Now I chew half that up in 4 hours (tested on 1 October) and only logged in and did not else within the game, no chat, no music, no moving, no building, nothing.
As of today, I am supposedly on the faster speed plan as per my internet account details.
1 There is no difference in speed, pages are not downloading 20 times fast I am still waiting.
2 My monthly usage has been chewed up at astronomical rate
3 21% of my monthly usage has been chewed up within 6 days
4 At this rate I will have to move to 200 gig per month download costing me the same as before.
5 ALP fast speed broadband will not be cheaper than before, it will still be expensive.
This tells me:
1 I have been dictated to
2 I will have to up my monthly plan to more download gigs which will end up costing me big time
3 It is a con because from the box to my home is still copper!
4 Something is up because I have not seen any fibre being rolled out in my area.
Then I ask:
1 When plan says up to 20 mbps deceives, I can only get 8 mbps max, not even close.
2 If copper can't give me 20 mbps speed then why are my plan choices ADSL 2+ stating up to 20 mbps speed?
3 Since 8 mbps is considered extremely slow, and yet the faster speed results in chewing up monthly download usage, then what is the ALP going to do about that for families they are conning?
3 Why are there only 3 choices in download monthly usage? eg 2 gig per month, then jump to 50 gig or 200 gig per month
4 Why are the choices for 12 gig and 25 gig for monthy download usage missing?
5 Do the internet providers know something about speed and download usage they are not telling us?
6 Most providers are similar in pricing with their plans, no competition really exists.
I would like to mention here that when I changed my plan from my memory I signed up for:
5000 kpbs = 5 mbps
50 gig download = $39.95 per month
but the plan seems to be higher speed of 20 mbps (which is not possible on my rim) and $69.96 per month to find out afterward the price they gave me was if I signed up for 24 months and $10 dearer at $49.95.
They did not send me email to confirm my initial plan and I did not get a print out of the original plan choices. However, they are advertising the $49.95 plan on their site I noticed yesterday.
If you call up to complain about the excess download usage which is quite alarming figures, they do not acknowledge something might be wrong.
High speed internet will result in need for more download usage costing families astronomical internet costs.
It would be like going to get fuel, it gives a per litre but the fuel pumps less than you are paying.
Don't be fooled.
Feel free to post on this, yet another ALP failure, "A Woman of Poor Judgement" leads.